Frequently Asked Questions & Answers
Welcome to our Frequently Asked Questions (FAQs) page! Here you will find answers to common inquiries about our French Bulldog Puppies. If you have any additional questions, please feel free to contact our customer support team for further assistance. Thank you for visiting our website and we hope this page helps address any concerns you may have.
Q: What is Donato Kennels?
A: Donato Kennels is a French Bulldog breeder dedicated to healthy, well-socialized puppies and ongoing support for our adopters.Q: Where are you located?
A: We are based in [City, State]. Please contact us for exact location and upcoming availability.Q: Do you ship puppies?
A: Yes, we offer safe transport options by ground or air, depending on the puppy’s needs and your location. Additional fees apply.Q: Are your French Bulldogs AKC registered?
A: Our puppies come with registration paperwork and a health guarantee. Registration eligibility varies by puppy.Q: How long have you been breeding French Bulldogs?
A: We have been breeding French Bulldogs for 12 years, focusing on health, temperament, and socialization.Q: Are your stud dogs health-tested?
A: Yes. Our breeding dogs undergo comprehensive health screenings for common breed issues, including OFA certifications where applicable.Q: Do you offer a health guarantee?
A: Yes. We provide a health guarantee covering genetic and congenital conditions for a specified period after adoption. Details are in our contract.Q: What is included in the puppy package?
A: Each puppy comes with a microchip, up-to-date vaccines, deworming, a starter bag of food, a blanket with mom’s scent, and a starter care guide.Q: How old are the puppies when they go to their new homes?
A: Puppies typically leave at [8–10] weeks, after completing initial veterinary checks and vaccinations.Q: Do you require a spay/neuter?
A: Spay/neuter is recommended or required depending on the age and policies of the adopter. We provide guidance and documentation.Q: Do you do health testing on parents?
A: Yes. Both sire and dam undergo breed-specific health screenings to reduce the risk of inherited conditions.Q: Are your puppies microchipped?
A: Yes. Each puppy is microchipped and registered to the owner, often with lifetime transferability.Q: What vaccines do your puppies receive?
A: Puppies receive age-appropriate core vaccines and are dewormed according to a veterinary schedule. We provide a vaccine record.Q: Do you offer veterinary checkups before adoption?
A: Yes. Puppies are examined by a licensed veterinarian before they go home and come with a vet record.Q: Can I visit the kennel to see the puppies?
A: We encourage approved visits by appointment to ensure the puppies’ safety and welfare.Q: Do you socialize your puppies?
A: Absolutely. We socialize puppies with people, other dogs, and various environments to promote confident, well-adjusted pets.Q: How do you select adoptive families?
A: We review applications to ensure a good match for lifestyle, experience, and capacity to provide a loving home.Q: What information do you need from me to adopt?
A: We typically ask for household information, experience with dogs, yard/fenced area details, and a veterinary reference.Q: Do you reserve puppies?
A: Yes, with a deposit to hold until the puppy is ready to go home.Q: What payment methods do you accept?
A: We accept major credit cards, bank transfers, and cash at pickup. Please inquire about financing options if needed.Q: How much is the price of a puppy?
A: Prices vary by puppy and availability. Please contact us for current pricing and any inclusions.Q: Are there already socialized adults available for adoption?
A: We primarily focus on puppies, but sometimes retired adults or dogs in transition may be available. Contact us for current availability.Q: Do you have a puppy waitlist?
A: Yes. We maintain a waitlist and will contact you when a suitable puppy is born.Q: How do I apply to adopt?
A: Complete our adoption application online or request a PDF version via email. Our team reviews submissions promptly.Q: What happens after I submit an adoption application?
A: We review your information, schedule a call if needed, and notify you about next steps or available litters.Q: Do you offer stud services?
A: We occasionally offer stud services for approved breeding partnerships. Please contact us for details.Q: Are your puppies crate trained?
A: Early crate exposure is part of our training, but we expect continued crate training at home.Q: Do you provide a return policy?
A: Yes. We accept returns or rehoming within a defined period if the adopter cannot continue care, with reassessment of circumstances.Q: What kind of care do your puppies require at home?
A: Regular veterinary care, a balanced diet, exercise appropriate for age, socialization, and ongoing training.Q: Do you offer puppy training or resources?
A: We provide starter training tips and ongoing support. We can recommend trusted trainers if you need more.Q: How long is the adoption process?
A: The process typically takes 1–4 weeks, depending on application approval, deposit, and puppy readiness.Q: Do you offer adoption in international locations?
A: Yes, with appropriate paperwork and transport arrangements. Additional fees apply.Q: What is the return policy for shipped puppies?
A: If a shipped puppy cannot be cared for, we discuss options for return or rehoming in coordination with you.Q: Do you require a home visit?
A: Home visits may be requested to ensure a safe and suitable environment for a puppy.Q: Will my puppy be potty trained?
A: We provide guidance on house training, but full potty training is completed at home with your guidance.Q: Do you provide a written contract?
A: Yes. All adoptions include a detailed written contract outlining health guarantees, responsibilities, and policies.Q: How do I reach you with questions after adoption?
A: You can email info@donatokennel.com or call our main line at [phone number]. We respond promptly.Q: Are there spares or show-quality puppies available?
A: We occasionally have show-quality puppies or therapy prospects. Availability varies by litter.Q: Do you offer discounts for multiple adoptions?
A: We may offer multi-puppy or repeat-customer incentives. Contact us for current promotions.Q: What should I feed my puppy?
A: We provide a recommended starter diet and guidelines, plus transition tips to your preferred food.Q: Do you provide a transition kit?
A: Yes. Our puppy kit includes essential items to help your new family member settle in.Q: How do I schedule a pickup or transport?
A: We coordinate pickup times or arrange transport with you. Confirm date, time, and location in advance.Q: What if I change my mind after placing a deposit?
A: Deposits are typically refundable or transferable within a defined window. Please see the contract for specifics.Q: Do you provide a sales receipt or invoice?
A: Yes. You will receive a formal invoice detailing the puppy price, inclusions, and any fees.Q: Are your puppies social with kids and other pets?
A: Yes. Socialization includes exposure to children and other pets to build a well-rounded temperament.Q: Do you offer a kennel tour?
A: Tours are available by appointment during designated visiting hours.Q: What if I need medical or dietary accommodations for my puppy?
A: We discuss any special needs during the adoption process and provide guidance for ongoing care.Q: Do you provide ongoing support after adoption?
A: Yes. We offer ongoing support, tips, and access to veterinary and trainer resources.Q: Are there health guarantees for inherited conditions?
A: Our health guarantee covers specified genetic and congenital conditions as outlined in the contract.Q: What if my puppy tests positive for a health issue after adoption?
A: We evaluate on a case-by-case basis per our health guarantee and contract, with steps to remedy.Q: Do you have a waitlist for future litters?
A: Yes. Join our waitlist to receive updates about upcoming litters and availability.Q: How do I care for my puppy’s first vet visit?
A: Bring vaccine records, a stool sample if requested, and a list of questions for your veterinarian.Q: Do you offer microchip registration in my country?
A: We handle microchip registration where applicable and provide documentation for you to register locally if needed.Q: What are the most common health concerns for French Bulldogs?
A: Common concerns include hip dysplasia, patellar luxation, brachycephalic airway syndrome, and skin issues. Regular vet care helps prevention.Q: Do you provide grooming guidance?
A: Yes. We share basic grooming tips and recommend professional groomers for routine needs.Q: Can I visit the parents of the puppies?
A: In most cases, visits to see the dam and sire can be arranged by appointment.Q: Do you offer guarantees on color or size?
A: We cannot guarantee exact color intensity or size, but we provide accurate breed expectations and temperament.Q: How often should I exercise my French Bulldog?
A: Moderate daily activity is ideal; avoid overexertion in puppies and heat-heavy days.Q: Do you have a refund policy?
A: Our policy outlines terms for refunds under specific circumstances and is detailed in the adoption contract.Q: What documents come with my puppy?
A: Receipt, veterinary records, microchip paperwork, registration papers, and a care guide.Q: Are your puppies vaccinated for Corona virus?
A: We follow a veterinary-recommended vaccination schedule; ask for the exact vaccines given to your puppy.Q: Do you provide a vaccination schedule for new owners?
A: Yes. We provide a complete vaccination schedule and reminders for future shots.Q: Do you offer a starter crate or bed?
A: Yes. We include a starter crate or bed as part of the puppy package where available.Q: Are there any breed restrictions I should know about?
A: Some housing communities have restrictions; check with your landlord or HOA before adoption.Q: Do you offer pet insurance recommendations?
A: Yes. We can suggest reputable pet insurance options and guidance on coverage.Q: How do I know if a French Bulldog is the right breed for me?
A: Consider temperament, exercise needs, grooming, and potential health concerns. We’re happy to discuss suitability.Q: What if I’m not available for long periods?
A: French Bulldogs enjoy companionship but can adapt to shorter absences with enrichment and a good routine.Q: Do you provide a care guide for new owners?
A: Yes. We supply a comprehensive care guide with feeding, training, and health tips.Q: Can I adopt a retired breeding dog?
A: Availability varies; we occasionally rehome dogs from our breeding program. Inquire for options.Q: Do you offer boarding if I travel?
A: We do not offer on-site boarding; we can provide referrals to trusted pet care partners.Q: Are your puppies tested for parasites?
A: Yes. Puppies are dewormed and checked for common parasites per veterinary guidelines.Q: Do you provide a growth and development timeline?
A: We share typical growth milestones and training expectations for the first year.Q: What if I need to relocate?
A: We’ll work with you to coordinate pick-up or transport details to ensure a smooth transition.Q: Do you offer a virtual meet-and-greet?
A: Yes. We can arrange a video call to introduce you to the puppy and the litter.Q: What’s the best way to contact you?
A: Email info@donatokennel.com or call our main line at [phone number]. We respond within one business day.Q: Do you have a newsletter?
A: Yes. Sign up on our website to receive litter updates, care tips, and promotions.Q: Can I request updates or photos of the puppy’s progress?
A: Yes. We provide regular photos and video updates during the puppy’s growth.Q: Do you offer discounts for military or first responders?
A: We periodically offer promotions; contact us to inquire about current discounts.Q: Do you provide references from past adopters?
A: Yes. We can share testimonials from satisfied families upon request.Q: What if I have more questions after adopting?
A: We’re available via email or phone for ongoing support and guidance.Q: Do you offer a social media community for adopters?
A: We maintain a private client group where adopters can share tips and experiences.Q: How do you ensure ethical breeding practices?
A: We follow welfare-first standards, health testing, proper housing, and medical oversight for all dogs.Q: Do you use bedding and toys from approved brands?
A: We recommend safe, durable products; you may choose your preferred brands for your puppy.Q: Can I meet the entire litter at once?
A: Availability varies; schedule a visit to meet the current litter and parents.Q: What if my dog develops a medical condition not covered by the guarantee?
A: We assess each case against the contract terms and provide guidance on next steps.Q: Do you offer a warranty on genetic conditions?
A: Yes, within the defined period and terms specified in the adoption contract.Q: How do you handle emergencies during transport?
A: Our transport partners follow strict safety protocols, and we remain available to assist if issues arise.Q: Are puppies crate-trained at night?
A: We introduce crate training, with the goal of comfortable, quiet nights. Individual progress may vary.Q: Do you provide a starter grooming kit?
A: Yes. The starter kit includes basic grooming tools and a care guide.Q: Can I bring my children to meet the puppies?
A: Yes, with supervision and by appointment to ensure a safe, calm environment.Q: Do you offer a discount for rescue or adoption of multiple puppies?
A: Our policies vary by litter and availability; contact us for current promotions.Q: What are the common temperament traits of your French Bulldogs?
A: They’re typically affectionate, social, and people-focused, with a playful yet calm demeanor.Q: Do you provide a return-to-breeder option if I can’t care for the dog?
A: We encourage keeping your dog within the Donato Kennels family whenever possible and will assist in rehoming if needed.Q: Are there any breed-specific licenses or registrations required?
A: Some regions require permits or registrations; we provide guidance on local requirements.Q: Can I adopt a puppy without a fenced yard?
A: A secure, safe living space is important; we assess each situation and provide training guidance.Q: Do you offer a refund if the puppy isn’t a good fit?
A: Our adoption contract outlines returns or rehoming options if the match isn’t right.Q: What is your policy on refunds for shipping delays?
A: Shipping delays are assessed case-by-case; refunds or adjustments are considered per our policy.Q: Do you provide ongoing training support?
A: Yes. We offer tips, resources, and access to trainers for ongoing development.Q: How can I share feedback or raise a concern?
A: Email info@donatokennel.com with details, and our team will respond promptly.Q: How can I stay informed about new litters and events?
A: Subscribe to our newsletter and follow our social media channels for the latest updates.
Contact us
For more information, if you have questions, or if you would like to make a complaint, please contact us:
We are always ready and happy to serve you!